Shipping & Returns

• In order to keep the widest variety of patterns, colors, and sizes in stock, all products are made to order.
• Our current lead time is 2-3 weeks before shipment.

• Shipping is a flat rate of $9.99.
• We use UPS Ground for delivery. A tracking number will be sent to you when the order has been picked up from our facility so you may follow the delivery of your order. Please note, the tracking numbers may not be immediately available in the carrier’s system, please allow 24 hours from our notification to begin tracking.
• Shipping Times are are 1-6 days once shipping. Please see the map below to estimate shipping times by your destination. 

 

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• You may cancel your order within 24 hours of placing your order without penalty.
• A 15% restocking fee plus a 3% credit card processing fee will be applied to all returns, cancellations (after 24 hours) and exchanges.
• Returned products will not be accepted if held for more than 10 days after arrival.
• Buyer is responsible for packaging and the return shipping cost as well as shipping new products if exchanging. If products are damaged upon return, the  total amount refunded will be reduced by the cost of the damaged products.

• We take great care to package all products so they arrive undamaged and in good condition.
• Please inspect your order upon arrival and contact us within 3 days to make a claim to report damaged, missing or incorrect products.
• Please provide a few images of any damaged or defective products to help us in replacing the items.
• Upon approval, we will send replacement products.
• For damaged products, please do not discard the product or packaging until UPS has reached out to you to confirm damages; UPS may require to inspect products for damage claims.

• See our Wholesale Policies for complete information regarding our Wholesale freight shipping.
• Trade Program shipping is the same as listed above.